So they ship part of it to ian, and part to me. UPS screws up my delivery change request, and I find myself in downtown los angeles at 7:30am friday morning.

Where the staff cheerily informs me that they dug up an old address I used and sent the package there.

Yes, an old address. Someone actually thought that was a good idea.

So Ian picks up the ink at the other address, which is cross town from everyone, as I truck for an hour to work in the middle of morning traffic.

They sent the wrong inks. They invoiced the correct ones, but sent the wrong ones.

I am through at this point.